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Cox email switch to Yahoo disaster
I have spent the entire morning, plus 3 phone calls, re "EMAIL transition". I have Outlook Cox email needing transition to Yahoo. Online discussions/Reddit, etc. states Yahoo does not accept Outlook transition. I also see some customers after much time/effort were able to do this. Customer service could not complete transition to Yahoo from Outlook (rep did try with no success), but suggested for $10 mo for Cox Help they could help me. This is the LAST STRAW....I have been a customer of Cox for 30 years with many ups/downs.....however, this EMAIL TRANSITION is a disaster. I can now only access my email thru the Cox email web; Outlook email does not work at all. I will be changing all services including internet, cable, phone, email @ $235 monthly bill ASAP.838Views3likes15CommentsSuccessful Email transition to Yahoo: using Thunderbird on Windows
After spending a good deal of time and effort trying to make Thunderbird get along with Yahoo, I finally figured it out. If you are reading this, you have probably already called Cox only to find out that they have washed their hands of the whole email thing and will only refer you to a phone number for Yahoo. And of course Yahoo is not set up to handle this, so you will wait in the phone queue for half of forever only to find out that they don't know how to set it up either. So in the hope that my experience may help some other poor slob, I present the below instructions, and I hope it helps. I am using the Thunderbird program to access emails on a Windows computer, however I suspect the settings will be the same for anyone using Thunderbird. First, to transfer the emails to Yahoo and establish a webmail account, follow the directions provided by Cox as regurgitated here: "Visit mail.yahoo.com/login and enter your complete cox.net email address, including the Cox.net suffix, as your username. Then enter your current Cox password, and accept the Yahoo Mail Terms of Service. Upon signing in, you’ll set up a new password for your new Yahoo account." Now log out of the Yahoo webmail and open Thunderbird. I have my email accounts and corresponding folders located in a column on the left of the page. Yours may be set up differently, but mine is the default and I will base detailed instructions on that. Go to the left column and click on the line that shows your complete cox email address. If you have multiple addresses, you will need to perform the following instructions for each of them. Now look to the top right of the new page and click on "account settings". At the bottom of the settings page is the line "Outgoing Server (SMTP)", and at the far right of that line is a box that says "Edit SMTP server"; click on it. A pop-up window will open, adjust the settings as shown below: Description: COX Server Name: smtp.mail.yahoo.com Port: 465 Connection Security: SSL/TLS Authentication method: OAuth2 User Name: your user name, duh click OK Now go back to the left hand column and click on "Server Settings". On this page the settings will be as follows: Server Name: imap.mail.yahoo.com Port: 993 Connection Security: SSL/TLS Authentication Method: OAuth2 Now close Thunderbird and reopen it. You will now be asked for a password for each of your email addresses. Use the new password that you used to set up the Yahoo webmail. Congratulations you have mail! If you want to use POP instead of IMAP I suggest you first set it up with IMAP and then go back and change the setting after you know it is working.1.2KViews1like18CommentsProblems with Email on Yahoo
I managed to complete the conversion to Yahoo (simple login and setting new password). Eventually I got it on my iPhone (had to add as a new account rather than change settings from cox.net servers). Then I got it to work for Thunderbird (missing clue in instructions was to use OAuth2). And I have used both the Yahoo email app for iPhone, and the web interface on my desktop. A few test emails from one account (I have 3) to the others, and it's looking pretty good. Then, I sent from gmail. Sometimes it never arrives, sometimes it goes to the Inbox, and sometimes it goes to Junk (iPhone mail) or Spam (Yahoo app) but nowhere on Thunderbird. A friend sent 2 emails from gmail, 1 to just 1 of my "new" cox.net accounts and it went to junk/spam. He sent the 2nd to all 3 "new" cox.net accounts it was fine. I had an important email sent to me (with a time limit, from the government!) this afternoon and it never showed up. Ideas? I looked for any filters, but gmail? ftb.ca.gov? Yahoo seems to want $5/month if you want to talk to them. Not happy at this point and may start the painful transition to gmail or other service. Or am I missing something?219Views1like5CommentsSuccessful COX to Yahoo email transition with Thunderbird
Before you start the transition, it is useful to have a separate email from another provider for testing purposes since once you start the process there is no going back and nothing will be working for a awhile. When I got the ready to go email from coxI assumed it would be days before the service would stop. My cox accounts stopped working the next day, so get on with it already. On my PC I had Thunderbird as my POP email client and wanted to keep this. I like having my emails stored locally where they can easily be backed up. I initiated the email account transition on the yahoo mail page by entering the existing cox email address, password andgenerating a new yahoo password. The birthday you enter can be anything but it can't be changed later. Write everything down. This created a new yahoo email account with the old cox address. I was able to use the Yahoo webmail interface to access the new account, and immediately received emails from yahoo. I tested sending and receiving with my 3rd party email, and after some delay these initial emails went through also.I was able to edit my default first name, last name and preferred name on the yahoo account personal info page. So much for webmail. To get Thunderbird working I was able change my existing POP and SMTP server settings without deleting or creating a new account: pop.cox.net -> pop.mail.yahoo.com , (SSL/TLS and port 995 unchanged) smtp.cox.net -> smtp.mail.yahoo.com, (SSL/TLS and port 465 unchanged) In these same tbird dialogs, my old cox username had not included the '@cox.net', so I added that (two places). My existing password authentication setting didn't work when using the new yahoo password, so I changed both pop and smtp authentication to OAuth2. Once I did the yahoo password dialog popped up and I completed the login and connected with the yahoo servers. Still some things to tailor but basic email with tbird is working.253Views1like5CommentsThe connection to smtp.cox.net failed !??!
My "transition" from Cox to Yahoo was working yesterday. But today when I try to send email from Windows 10 Outlook as well as myemail.cox.net webmail, I get this: Cannot Send Mail. The connection to the outgoing server "smtp.cox.net" failed ... Additional Outgoing Mail Servers can be configured for Mail accounts in Settings/Mail/Account" Are the Cox outgoing smtp servers down? I am getting emails ok, but this error when trying to send. WHY? Same problem using same settings from iPhone as well as Windows 10.Solved95Views0likes1CommentIs there a maximum number or data size for e-mail messages transferring to Mac Mail via imap?
I am dealing specifically with migrating cox.net e-mail from cox imap servers to yahoo imap servers and setting up the MacOS Mail application. Due to a variety of other complications with this specific use case, I am wondering if there is a glitch preventing a large portion of the messages from downloading to the computer, or if there is a just cap on how many messages or how much data is allowed to be synchronized via IMAP. I am dealing with an account with an exceptionally large mailbox. 13K+ unread messages in the inbox alone, and perhaps as many read messages. It’s a very old account. After successfully moving the cox.net e-mail address to yahoo and configuring the Mac Mail app to send and receive, the mailboxes were populated/synched over the course of the day and night, but only show about 5K unread and 9K read messages. I compared the Mac Mail inbox contents to the Yahoo webmail inbox by sorting first by newest first, and then by oldest first. The inboxes appear to include the same date range overall; it isn’t that the mail app only downloaded the most recent 9K messages. So. I haven’t yet figured out what messages are missing. With so many messages it is not going to be easy to look for what’s missing by just looking back and forth at both lists. To clarify, the messages are theoretically all accounted for in Yahoo webmail. At least, the quantities listed at the top match what the old Cox account had before the migration. But a huge portion of those messages are not being synchronized to the Mac Mail app. It would help if I had information about any limitations on Yahoo’s imap servers. I have no reason to question the settings for the e-mail servers. The account can send and receive new mail. I was even able to move a message from a different inbox (a different address configured in the same Mail app) into the Cox/Yahoo Inbox. Yahoo threw a warning that it could be nefarious since it was not added through yahoo’s mail servers, but it moved successfully and synchronized to the webmail inbox as expected. The issue seems to only involve existing messages from prior to the migration. I have no clue yet whether there is a pattern to what has been omitted since I haven’t figured out what’s missing. Is anybody else trying to migrate excessively large inboxes? (And please, don’t bother recommending a purge. That is in progress. The user is not ignoring the issue; it just takes time. I’m not seeking mail management advice. I’m asking for information to explain why not all of the messages are synchronizing to the Mail app from yahoo.) thanks for any help you can offer. cheers.Solved39Views0likes2CommentsWARNING: Yahoo hides spam from third-party email apps
Yahoo Email filters out their idea of spam into a Yahoo spam folder and never makes it visible to third-party email apps such as Mac Mail or Thunderbird. I found this out the hard way when several critical emails did not arrive as expected, only to find them later in Yahoo's spam folder via their webmail interface. There is no way I've found to turn this off. You can supposedly train their spam filter by marking individual emails as "not spam", but this means you still have to login constantly to Yahoo and check the spam folder for legitimate email.82Views0likes2CommentsCox email transition - has anyone completed the transition to Yahoo
Has anyone completed the email transition to Yahoo? It would be appreciated if any Cox customer would answer this question. I have been trying to get some information about when; and all I receive from Cox is we don’t know. In my opinion this response is unbelievable - a significant customer service change and the company’s help response team can’t provide an answer is unbelievable - implies a lack of transparency or worst. So that’s why I am calling out to any Cox customer and provide some feedback about the “actual” transition. I and many of us have received the preliminary emails about the future. Has anyone's completed the transition?4.5KViews2likes50CommentsMac with Sonoma won’t let my cox/yahoo account to go online.
MacBook Pro with Sonoma OS, I added myCox yahoo account to the Apple email program. However, it will not let me take this account online. The status will always remain off-line no matter what steps I try to take it online. I haven’t been able to find anywhere if I need to change the IMAP and SMTP settings if that’s what’s required. Anyone have a fix to this problem?Solved61Views0likes6Comments