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error message "there was a problem connecting to pop.mail.yahoo.com".
I'm trying to add my new Yahoo email account to my Gmail email account and I keep getting this error: "there was a problem connecting to pop.mail.yahoo.com". I've checked my cox email address and my Yahoo password and scanned a number of online documents but I cannot find a solution. Any help would be appreciated143Views0likes10CommentsHelp with Yahoo and Outlook Transition
I began the move to yahoo on Thursday. I use Outlook as my primary place for looking at my emails and I have a business email address directed there via my Cox email address so I can those messages and they stay separate from my personal emails. All of my emails transferred to Yahoo, except those associated with my business email address. Outlook, after setting up the servers is only getting my main email address and folders to show up but I have over 3200 emails that are not transferring onto Outlook from Yahoo. My business email address and related folders and emails is no longer there. I spent time on phone with Yahoo and Microsoft but to date both companies just want to blame the other for fact that all of my emails are not showing up in Outlook. Can anyone help me with this issue? The transition gets a big fat "F" in my evaluation. To top it off, if you call into Cox, their system rolls the technical questions about emails over to Yahoo. So I'm still missing my emails after four plus days of trying to resolve this. I've been a customer of Cox for over 20 years. What a way to treat loyal customers.2Views0likes0CommentsCox Hot Spot running off my modem
Cox is using my Cox rented modem/router as a hot spot for anyone who parks by my house. I went to Privacy Preferences and Disabled Hotspot but it still shows up. It is an unprotected network using my subscription, my electricity to run their "free" spots. I now have a homeless man living his car in front of my house - I think because of this wifi (he is on the phone all the time). He comes in his car at 8pm and leaves at 9am. I called Cox and they said all their boxes have this. They told me to just turn it off when he is around. So I pay and get no service from 8pm onwards. The only solution is to buy your own router which i will do. Or better yet, switch to another service which i guess in my area will be Frontier. This in my opinion, is unsafe for the public and is basically making me pay for services to other people - theft. Cox is the worst I am writing this here to warn other people. Also Cox told me that is the only way to lodge a complaint.Solved165Views0likes14CommentsHow to disconnect a device you don't know what it is
I went over my data usage for the first time this month. How do I see which devices are using data each month? I have a device showing up that I want to 'forget' but app won't let me unless I can disconnect it myself. Not my device, but it shows connected. Cox can't disconnect it and also can't tell me if or how much data this device used. This is so lame customer service I can't believe it. The answer is that I have to change my password and reconnect ALL the devices on my plan. I cannot find anything in my online account or on the Cox Panaramic WiFi App. This is CRAZY!!3.3KViews0likes14CommentsCox lowered upload from 100gig to 35gig in Portsmouth VA?
I am located in Portsmouth, Virginia, for the past year, since March 2nd of 2023, Cox upgraded all our internet to 1000 gig download and 100 gig upload; I am an international streamer and have been streaming online for five years now, and I was so happy that Cox was upgrading us to 100gig upload. Now, the problem! Just recently, I logged into my account this month, May 5th, 2024, and low and behold, they changed my plan without notification (Without sending an email or text) that they downgraded me to 35 gigabytes. I called Tech, and they were closed after hours. Then, I used their online texting service and reached someone overseas who could only read what I see now on my account and not what I had in the past. So, pretty much, I was talking to the wall! Has anyone else noticed their upload speeds drop? I have 7 wifi security cameras around the house, 8 wifi lightbulbs, 2 Wifi Wyze robot vacs (I test for Wyze), Pretty much all Wifi computerized house and most of my cameras are pet cams because I do TNR (Catch feral cats), watching the food bowl at what times the feral cats come around. Wyze cameras are cheap, around $20 a piece, and their monthly service is only $3, which helps to cut costs down for a disabled veteran like myself. I don't have TV service and only watch streaming TV through the internet, which Tmobile Military provides Netflix at a discount or free. The only high cost is COX, and I wish they wouldn't charge me $100 plus dollars for internet, but I need that high speed for streaming. Now they just cut the upload and didn't even cut my bill. Upload is critical for a multi-video chat stream while doing a professional video game presentation from home.12Views0likes0CommentsSuccessful Email transition to Yahoo: using Thunderbird on Windows
After spending a good deal of time and effort trying to make Thunderbird get along with Yahoo, I finally figured it out. If you are reading this, you have probably already called Cox only to find out that they have washed their hands of the whole email thing and will only refer you to a phone number for Yahoo. And of course Yahoo is not set up to handle this, so you will wait in the phone queue for half of forever only to find out that they don't know how to set it up either. So in the hope that my experience may help some other poor slob, I present the below instructions, and I hope it helps. I am using the Thunderbird program to access emails on a Windows computer, however I suspect the settings will be the same for anyone using Thunderbird. First, to transfer the emails to Yahoo and establish a webmail account, follow the directions provided by Cox as regurgitated here: "Visit mail.yahoo.com/login and enter your complete cox.net email address, including the Cox.net suffix, as your username. Then enter your current Cox password, and accept the Yahoo Mail Terms of Service. Upon signing in, you’ll set up a new password for your new Yahoo account." Now log out of the Yahoo webmail and open Thunderbird. I have my email accounts and corresponding folders located in a column on the left of the page. Yours may be set up differently, but mine is the default and I will base detailed instructions on that. Go to the left column and click on the line that shows your complete cox email address. If you have multiple addresses, you will need to perform the following instructions for each of them. Now look to the top right of the new page and click on "account settings". At the bottom of the settings page is the line "Outgoing Server (SMTP)", and at the far right of that line is a box that says "Edit SMTP server"; click on it. A pop-up window will open, adjust the settings as shown below: Description: COX Server Name: smtp.mail.yahoo.com Port: 465 Connection Security: SSL/TLS Authentication method: OAuth2 User Name: your user name, duh click OK Now go back to the left hand column and click on "Server Settings". On this page the settings will be as follows: Server Name: imap.mail.yahoo.com Port: 993 Connection Security: SSL/TLS Authentication Method: OAuth2 Now close Thunderbird and reopen it. You will now be asked for a password for each of your email addresses. Use the new password that you used to set up the Yahoo webmail. Congratulations you have mail! If you want to use POP instead of IMAP I suggest you first set it up with IMAP and then go back and change the setting after you know it is working.2.2KViews2likes30Commentssmtp.cox.net outgoing server not working
I just transitioned my Cox email to Yahoo! and it seems to have worked. However, I use the Mail application on my MacBook Pro, and I can no longer send mail through any of my email addresses (Gmail, Yahoo). It seems as this transition screwed up my outgoing server settings. What should the incoming AND outgoing server settings be? Thanks so much!Solved112Views0likes4CommentsCox Email Transition Link
The link provided by cox says "1. Visit www.cox.com/emailmove and enter your full email address, including the Cox.net suffix, as your username." However, the link above sends me to a .ru Russian Domain link; https://waitingtosky.ru/C0489iekio/and9224vv/ Doesn't seem legit.235Views0likes7Comments