Cox Wins Satellite Customers with Enhanced Video Services and Compelling Bundle
Satellite Defectors Buying Bigger Bundles
Atlanta, GA

ATLANTA - Satellite customers are subscribing to Cox Communications in record numbers, drawn to cable by the value and convenience of the triple-play bundle. Among new connections, the percentage of basic cable customers who are former satellite customers has nearly doubled in two years. Cox Communications' President Patrick Esser will discuss these results and other year-to-date achievements today on a teleconference sponsored by Aryeh Bourkoff of UBS, as part of his "Frontline" conference call series.

“In 2004, 6% of our basic connects were former satellite customers; in 2006, we've driven that number to 11%,” said Esser. “The convenience and value of buying video, telephone and Internet services from one provider and our superior customer care experience are bringing more and more DBS customers to Cox.”

Cox's success in attracting satellite customers helped the company gain approximately 84,000 basic cable customers since July 2005. Advanced video services such as cable-only On DEMAND, high-definition and DVR also contributed to new customer acquisitions and a reduction in churn, Esser commented.

"Former satellite customers are great cable customers; over 40% buy the full three-product bundle," Esser said. "We're retaining and winning back the best video customers in the marketplace with bundled services that are individually compelling and a good value. In markets where we've offered the three-product bundle the longest, more than 70% of our customers choose two or more services and approximately 40% take all three - video, Internet and telephone."

The bundle also reduces churn. Cox's bundled customers are 41% less likely to leave for another provider.

Cox is America's leading bundler, with nearly 10 years experience in offering video, telephone and Internet services. "Today, Cox is better at bundling than anyone else in the business," Esser said. "This is proven by the customers we're winning away from both DBS and telephone company competitors and by our customer satisfaction which continues to increase."

Over the last four years, Cox has topped nine national and regional J.D. Power and Associates' studies of customer satisfaction, including highest honors in residential telephone and high-speed Internet, and commercial data.

Cox remains the nation's leading provider of cable telephony with more than 1.8 million residential subscribers. Cox has the highest telephony market penetration to basic subscribers of any cable company, at nearly 35%. "Cox's early entrance into the telephone business is key to the company's ongoing success," said Esser. "Today, 70% of our telephone customers subscribe to our triple play."

At the close of the second quarter, Cox had more than 3.2 million bundled customers, 5.4 million basic video subscribers, and 3.1 million high-speed Internet customers. Cox gained nearly 1.3 million RGUs year over year - two-thirds of which are subscriptions to Cox High Speed Internet and Cox Digital Telephone.

Acerca de Cox Communications

Cox Communications, a Fortune 500 company, is a multi-service broadband communications and entertainment company with more than 5.9 million total residential and commercial customers. Cox offers an array of advanced digital video, high-speed Internet and telephony services over its own nationwide IP network. Cox Business Services is a full-service, facilities-based provider of communications solutions for commercial customers, providing high-speed Internet, voice and long-distance services, as well as data and video transport services for small to large-sized businesses. Cox Media offers national and local cable advertising in traditional spot and new media formats, along with promotional opportunities and production services. More information about the services of Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com/espanol, www.coxbusiness.com y www.coxmedia.com.

CONTACTS:
David Grabert
404.269.7054
David.Grabert@Cox.com

Stephanie Davis
404.843.7872
Stephanie.Davis2@Cox.com

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