ATLANTA--(BUSINESS WIRE)--March 8, 2005--Cox Communications Inc. today announced that it will bring Cox Digital Telephone service to five new markets in 2005, bringing the total markets served to 22 or 70 percent of Cox's total footprint by year-end. Based on the great success Cox has already experienced with Voice over Internet Protocol (VoIP) technology in five of its existing telephone markets, the company will continue to use VoIP technology for all 2005 deployments.

 

As the largest cable telephone service provider in the nation, Cox's telephone business has long distinguished the company from its peers. To date, Cox's impressive growth is evidenced by:

• Cox has more telephone customers than any other cable company, with more than 1.3 million phone customers nationwide. In 2004, Cox added approximately 317,000 telephone customers, more than any other U.S. cable operator.
• In some communities, such as Omaha, Neb. and Orange County, Calif., 40 percent of consumers subscribe to Cox Digital Telephone, and 82 percent of our phone customers elect Cox for their long distance service as well. Companywide, Cox has penetrated an average of 21 percent of its telephone-ready footprint.
• In 2003 and 2004, Cox Communications earned the highest customer satisfaction scores for telephone service in the Western region in J.D. Power and Associates studies - beating entrenched Regional Bell Operating Companies and other cable operators.
• Our "bundled" customers, those with voice, video and Internet, are extremely satisfied; churn - or disconnect rates - are 41 percent lower than single-product customers.
• Seven years of telephone experience has enabled Cox to improve its profitability significantly, with EBITDA margins now above 40 percent.

Cox's telephone markets include: Orange County and San Diego, Calif.; Phoenix and Tucson, Ariz.; Omaha, Neb.; Central Connecticut; Rhode Island statewide; New Orleans, Baton Rouge and Lafayette, La.; Oklahoma City and Tulsa, Okla.; Wichita, Kansas; West Texas (including five geographically dispersed locations: Lubbock, Amarillo, Midland, Abilene and San Angelo); and Hampton Roads, Roanoke and Northern Virginia.

Acerca de Cox Communications (www.cox.com/espanol)

Cox Communications Inc. is a multi-service broadband communications company with approximately 6.6 million total customers, including approximately 6.3 million basic cable subscribers. The nation's third-largest cable television provider, Cox offers analog cable television under the Cox Cable brand as well as digital video service under the Cox Digital Cable brand. Cox provides an array of other communications and entertainment services including local and long-distance telephone under the Cox Digital Telephone brand, high-speed Internet service under the Cox High Speed Internet brand, video on demand programming under the Entertainment on Demand brand, digital video recorders, high-definition television and home networking. Commercial voice and data services are offered via Cox Business Services. Local cable advertising, promotional opportunities and production services are sold under the Cox Media brand. Cox is an investor in programming services including Discovery Communications Inc. Cox Communications is a wholly-owned subsidiary of Cox Enterprises Inc.

Cox Communications, Atlanta
Media Contact
Bobby Amirshahi, 404-843-7872
Bobby.Amirshahi@Cox.com