ISSUE: With multiple trials and one commercial VoIP technology launch complete, Cox believes that VoIP is ready for prime time. How will this impact its telephone strategy for 2004 and beyond?

NEWS: Today, Wednesday, May 12, Atlanta-based Cox Communications, Inc. announced it has published to its web site (www.cox.com/pressroom) a white paper outlining its telephony strategy and deployment of VoIP technology.

PERSPECTIVE: VoIP technology has arrived. Driven in large part by Cox's commitment to customers and quality of service, Cox's VoIP architecture clearly differentiates the company from many other VoIP technology offerings that are currently available in the marketplace.

• With more than 1 million residential telephone customers and 100,000 commercial customer locations, Cox will continue to extensively leverage its back-office systems, experienced people and processes for further VoIP market launches - without stranding the capital it has invested in its circuit-switched operations.
• Cox will expand its phone service footprint via VoIP to commercial customers, thereby furthering its leadership position in voice amongst its peers in the commercial telecom marketplace.
• The regionally distributed architecture allows Cox to introduce phone services to customers in markets where the economics do not support the cost of a circuit-switched architecture.
• In the white paper, Cox outlines its strategy for deploying VoIP; highlights its VoIP architecture; examines cost comparisons of VoIP vs. circuit-switched technology; and highlights its success as a telecom provider.

WHO: David Pugliese, vice president of product marketing and management will be available for interviews about VoIP, and Cox Communications' overall telephone strategy.

WHERE: The white paper is available online at www.cox.com/pressroom.

CONTACT: Cox Communications, Atlanta Bobby Amirshahi, 404/843-7872 bobby.amirshahi@cox.com or Laura Oberhelman, 404/269-7562 laura.oberhelman@cox.com SOURCE: Cox Communications, Inc.