Cox Business Services Expands Tiers On Business Internet Product Suite
Small/medium business options now include bandwidth offerings ranging from 256Kb symmetrical to 3Mb/384Kb
Business Wire
Atlanta, GA
NYSE:COX

ATLANTA--(BUSINESS WIRE)--June 26, 2002--Cox Business Services, LLC, the commercial broadband affiliate of Cox Communications, Inc., today announced availability of expanded tiers for its Cox Business Internet(sm) product suite.

The new offerings are designed to give small to medium-sized businesses greater flexibility in matching cable modem bandwidth speed to actual business need, while also giving technology services companies like Application Service Providers (ASPs) added resources to support high-bandwidth customers.

The Cox Business Internet package consists of a high-speed cable modem and one of seven different business service/speed options or one home office option, all delivered via a Cox owned-managed hybrid fiber coax (HFC) network. The new product suite is available in all areas served by Cox high-speed data services, though offerings and prices may vary by market.

Available markets include:

  • Phoenix and Tucson, AZ

  • Metro Hartford, CT

  • Omaha, NE

  • Oklahoma City and Tulsa, OK

  • West Texas

  • Hampton Roads and Roanoke, VA

  • Kansas

  • New Orleans and Baton Rouge, LA

  • Florida's Gulf Coast

  • San Diego, CA

  • Rhode Island

  • Middle Georgia

"With an expanded tier structure that creates flexible solutions, Cox Business Internet is the perfect Internet access solution for a diverse group of growing companies whose common denominator is the need for change and the potential for growth," said Paul Golden, vice president of marketing for Cox Business Services.

Launched last year under a three-tiered umbrella, Cox Business Internet has been tremendously successful in propelling the adoption of broadband. Subscriber growth has increased as much as 100 percent in some areas, with converts from dial-up and ISDN services the most frequent type of new subscriber, according to Cox Business Services.

The pricing tiers are based on bandwidth speed -- the faster the connection the higher the rate, with no restriction on the number of users.

Cox Business Internet's new tiered portfolio will range from 256Kb symmetrical to 3Mb/384Kb with options to fit a variety of business needs and sizes - from home office users to large corporate sites. The range of tiered options will satisfy businesses looking to perform occasional web browsing and email, as well as businesses looking toward higher-end access solutions to support on-site hosting and large file exchange.

Optional features available include additional IP addresses, basic and premium email accounts, Cox managed router services, managed VPN solutions, web-conferencing services for remote offices / workers, and web hosting services. All Cox Business Internet products are equipped with commercial grade support which includes a four hour MTTR (Mean time to repair) as well as the ability to run commercial applications such as VPNs and servers on the network.

Cox Business Services, LLC is an affiliate of Atlanta-based Cox Communications, Inc., a Fortune 500 company and the nation's fifth largest cable broadband communications company. A full-service, facilities-based provider of telecommunications solutions, Cox Business Services, through its affiliates, serves home offices; small, medium and large-sized businesses; school districts; and hospitality, government and military properties in cities across the nation. Cox offers high-speed Internet services; switched voice services and long-distance; and dedicated voice, data and video transport services. More information about Cox can be accessed on the Internet at www.coxbusiness.com.

Internet access speeds will vary. Internet limitations, the Cox network and the customer's computer configurations affect data speed. Maximum upload and download speeds will vary by service and may be modified to address network management needs.

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CONTACT: Cox
  Laura Oberhelman, 404/269-7562
  laura.oberhelman@cox.com

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