Mark Kaish Named Senior Vice President, Technology Operations
Steve Marsh, Sung Yang and Guy McCormick Appointed to New Leadership Roles

ATLANTA - Cox Communications, Inc. appointed Mark Kaish as its new senior vice president of technology operations and announced other new leadership appointments that will position the company for continued technological growth.

 

In making the announcement, Cox's senior vice president of technology Scott Hatfield said, "In keeping with our goal of achieving an integrated technology platform, we have brought together all of the operations groups within the new technology organization and placed them under Mark's leadership. We expect Mark to drive new levels of performance, continuous improvement, field partnership, technological mastery and financial discipline at all levels of the organization."

 

In his new role, Mark is responsible for the support of all Cox products, national voice and data networks, internal and customer-facing applications, billing operations, information security and PC and LAN support. He will also lead improvement and cost reduction initiatives across technology operations.

 

Previously, Kaish was vice president of voice development and support where he effectively directed the growth of Cox's voice portfolio. He began his career with Cox nearly four years ago. Prior to joining Cox, he served as vice president of next generation solutions for BellSouth. Kaish holds bachelor's degrees in economics and public policy studies from Duke University and an MBA from the University of Virginia. 

 

Steve Marsh has been named vice president of technology customer operations.

Most recently, he was the executive director of Cox Digital Telephone product operations where he led numerous projects and initiatives that contributed materially to the success of Cox as a competitive voice provider.

 

In his new role, Marsh will lead the customer operations team that will focus on providing the highest levels of reliability and support for functions that touch Cox customers every day. This team includes the majority of Cox's network operations functions in addition to the incorporation of billing operations, management and support groups.

 

Prior to joining Cox in 2005, he was a senior director at Infonet-Europe and also spent 17 years at AT&T.   He has a bachelor of science degree in management from the University of Florida and an MBA from Emory University.

 

Sung Yang has been named vice president of technology product development and OSS. In his tenure at Cox, he has led many diverse teams on initiatives ranging from work force automation to self reliance and wireless. His duties varied from managing operations-centric teams to development and program management. Under his leadership, his teams have reduced operating expenses while improving performance and customer satisfaction.

 

In his new role, Yang will be responsible for working with Cox's business and boundary partners to deliver many of the company's product projects. He will also oversee the product OSS team.

 

Yang joined Cox ten years ago from Disney. He holds a bachelor's of industrial and systems engineering degree from Georgia Institute of Technology and a master's degree in decision sciences from Georgia State University.

 

Guy McCormick has been promoted to vice president of technology business operations. Most recently, he was the executive director of engineering operations where he led numerous field initiatives to include network architecture and infrastructure strategies for the western division.

 

His key responsibilities as vice president of technology business operations include financial management, communications, resource optimization and alignment with operations. He will also monitor and manage the spending and budget performance of the entire technology organizations.

 

McCormick joined Cox in 1994 with prior experience from MCI and IBM. He holds a bachelor's degree in mechanical engineering from North Carolina State University and an MBA from East Carolina University.

 

About Cox Communications:

 

Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and wireless services over its own nationwide IP network. The third-largest U.S. cable TV company, Cox serves 6.2 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers and Cox Media is a full-service provider of national and local cable spot and new media advertising. Cox Communications wholly owns and operates Travel Channel. Cox is known for pioneering efforts in cable telephone and commercial services, industry-leading customer care and its outstanding workplaces. For six years, Cox has been recognized as the top operator for women by Women in Cable Telecommunication; for four years, Cox has ranked among DiversityInc's Top 50 Companies for Diversity; and the company holds a perfect score in the Human Rights Campaign's Corporate Equality Index. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com/espanol y www.coxmedia.com.

 

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