ATLANTA – Cox Business today announced two comprehensive communications solutions with financial services firms, San Diego County Credit Union and Pensacola, Fla.-based O’Sullivan Creel, LLP.

The financial industry is one of many vertical segments, along with healthcare, education and government that have enhanced needs for highly secure and reliable communications and are well-matched geographically with Cox’s dense regional network infrastructure.  

"Financial institutions process millions of transactions daily and the accuracy, reliability and security of the information impacts the market at large and the spending power of consumers," said Kristine Faulkner, vice president of product development and management, Cox Business. "Cox voice, data and video products are designed with carrier-class reliability to create a high level of trust with our finance customers, something they can confidently pass on to their clients."

San Diego County Credit Union (SDCCU) is San Diego's largest locally-based financial institution, with more than $4.8 billion in assets and wholly-owned and operated by its 205,000 members. SDCCU uses Cox Metro Ethernet to transmit transactional and operational data between its 27 locations and has complex disaster recovery circuits in place that automatically reroute data during an unexpected outage or crisis. The Cox Business solution also includes PRI (primary rate interface) advanced voice circuits and dedicated Internet access for SDCCU employees at the corporate headquarters and branch locations. Cox Media, Cox’s advertising sales organization, provides local awareness for SDCCU programs through tools that include cable TV commercials and online advertisements.   

"When 205,000 members trust SDCCU for accurate financial transactions, a communications provider that can ensure business continuity is absolutely necessary," said Irene Oberbauer, president and CEO of San Diego County Credit Union. "Cox is unique in their ability to deliver reliable communications with a state-of-the-art network infrastructure, coupled with top-notch service from a local team. That combination of technology support makes Cox second to none."

SDCCU also benefits from working with Cox Media for local advertising products that help them raise the visibility of their products in the communities they serve, resulting in an unprecedented and strategic relationship between their operations and marketing interests.

O'Sullivan Creel, LLP is one of the largest independent accounting firms in the Southeast and has been a pioneer in creating a paperless office environment, allowing more efficient use of office space and effective workload balancing across 140 team members who have access to client files anytime, anywhere. With heavy reliance on client data and offices on the Alabama and Florida Gulf Coast, O'Sullivan Creel has heightened concerns for hurricane disaster recovery capabilities.

Cox Business allowed O'Sullivan Creel to move duplicate data servers into Cox's Category 3 hurricane resistant colocation facility that includes generator and battery backup in the event of commercial power failure. These servers are backed-up in real-time via a 100 Mbps fiber Cox Metro Ethernet connection and O'Sullivan Creel can offer clients 24/7 access to personal account information through a secure client portal. The Cox Business solutions also includes PRI voice service and O'Sullivan Creel is using VoIP phone systems to transmit internal calls without additional cost over the Cox Metro Ethernet network.

“Natural disasters are part of life in many parts of the country, including the Gulf Coast, and Cox Business data back-up solution gives us peace of mind the next time one occurs," said Paul Winters, senior manager of information technology, O'Sullivan Creel, LLP. "The Cox Business solution perfectly compliments the internal paperless initiatives we've implemented and ensures that we can more effectively serve our clients."  

Last month at SUPERCOMM 2009, Omaha-based Securities America, a financial investment and advisor services firm, shared how Cox Business displaced four national incumbent telecommunications providers to become its single source communications carrier. In addition to voice and video, the Securities America solution included redundant data circuits between three facilities, routed through dual network nodes, building entrances and equipment vendors for additional service assurance.

Cox Business provides voice, data and video services for nearly 250,000 small and regional businesses, including healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations.  Según  Vertical Systems Group, Cox Business is the fourth largest provider of business Ethernet services in the U.S. based on customer ports.  Cox is currently the seventh largest voice service provider in the U.S. and supports more than 650,000 business phone lines.  For more information about Cox Business, Haz clic aquí or call 1-800-396-1609.

Acerca de Cox Communications

Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and wireless services over its own nationwide IP network. The third-largest U.S. cable TV company, Cox serves 6.2 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers and Cox Media is a full-service provider of national and local cable spot and new media advertising. Cox Communications wholly owns and operates Travel Channel. Cox is known for pioneering efforts in cable telephone and commercial services, industry-leading customer care and its outstanding workplaces. For six years, Cox has been recognized as the top operator for women by Women in Cable Telecommunication; for four years, Cox has ranked among DiversityInc's Top 50 Companies for Diversity; and the company holds a perfect score in the Human Rights Campaign's Corporate Equality Index. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com/espanol y www.coxmedia.com.

#     #     #