With $4.6 million Investment, Cox Continues to Invest in Roanoke Region

ROANOKE, Va. – Cox Communications today announced that it will make its Ultimate High Speed Internet service available in Roanoke and will make the speeds of its other popular tiers of internet service up to three times faster.  With speeds as fast as 100Mbps, Cox is continuing to provide its customers the fastest speeds in Roanoke. The new speeds automatically go into effect on July 17, 2013.

"Our customers tell us that speed matters," stated Kim Stanley, Market Vice President, Roanoke Operations. "That's why we've invested more than $70 million in our network -- $4.6 million alone to enable these incredible speed increases in Roanoke. Higher internet speeds are especially important in today's connected world where more and more devices are connected through their WiFi network throughout their home.  And we will continue to invest in our network to bring our customers the best online experience possible."

Cox offers a wide array of broadband service packages designed to suit anyone's needs, from the casual email user to power gamers and households with multiple family members using the Internet simultaneously.  Cox also offers the most compelling combinations of speeds and features, with all customers receiving free cloud storage; 24/7 live, online sports coverage from ESPN; and Cox Security Suite, a comprehensive package of Internet security tools to help ensure online safety with anti-virus, anti-spyware, anti-phishing, parental controls and more. Plus, when Cox's high speed internet is bundled with Advanced TV, customers can experience more than 90 channels of online content with more coming soon.

The higher speeds greatly increase as customers move up the packages Cox offers. Choosing the best package for each customer, as well as the right modem equipment will provide the fastest Internet and strongest wireless signals to all the devices they use.

A key aspect to experiencing Cox's fastest speeds is for customers to have the right equipment in their home. DOCSIS 3.0 modems and wireless routers provide the fastest Internet and strongest wireless power to all the devices used in the home.

“Cox has served the Roanoke region for almost 40 years,” Stanley said, “and we remain committed to doing our part to deliver a bright future for the region.”

Both residential and business customers recognize Cox as an Internet provider of choice. Cox earned top honors in the Western region among Internet service providers in the J.D. Power and Associates' 2012 Internet Service Provider Residential Customer Satisfaction StudySM, and Cox Business leads all providers of small and midsize business data solutions in customer satisfaction, according to the J.D. Power and Associates 2012 Major Provider Business Telecommunications StudySM.  Cox Business offers fiber-based advanced data solutions, as well as several Cox Business Internet speed options to effectively support corporate email, online research, Web-based business applications and complex data networking.

Customers interested in experiencing the fastest Internet speeds available should call (540) 776-3848 to experience Cox High Speed Internet for themselves.  More information is available at or customers can visit a local Cox Solutions Store to test speeds for themselves.


Internet Tier

Current Speeds

Velocidades nuevas


3 Mbps / 768 Kbps

5 Mbps / 1 Mbps


10 Mbps / 1 Mbps

25 Mbps / 5 Mbps

Premier D2*

With DOCSIS 2.0 device

15 Mbps/1.5 Mbps

25 Mbps / 3 Mbps

Premier D3*

With DOCSIS 3.0 device

15 Mbps/1.5 Mbps

50 Mbps / 10 Mbps



100 Mbps / 20 Mbps

*A DOCSIS 3 modem is required to consistently receive optimal speeds for Preferred and higher tiers.

Today, Cox owns and operates facilities serving three franchise areas:  Roanoke City, Roanoke County and the Town of Vinton.  These facilities include almost 1220 miles of coaxial cable plant in more than 200 fiber-fed-nodes, and 285 sheath miles of fiber optic cable throughout the Roanoke Valley and Town of Vinton. We also recently invested in extending our network in West County to serve businesses along the 460 corridor from the Salem City line to the Technology Park in Roanoke County.

In addition to network investments, Cox is proud to continue to invest more than $1 million annually cash and in-kind in Roanoke community organizations like the Boys & Girls Club, the Roanoke-Blacksburg Technology Council, Center in the Square, United Way and others, making Roanoke a great place to live, work, learn and play.

Media Contact:  Emma Inman, APR, (757) 222.8432 o

About Cox Communications:

Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet and telephone services over its own nationwide IP network. The third-largest U.S.
cable TV company, Cox serves approximately 6 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and new media advertising.

Cox is known for its pioneering efforts in cable telephone and commercial services, industry-leading customer care and its outstanding workplaces. For seven years, Cox has been recognized as the top operator for women by Women in Cable Telecommunications; Cox has ranked among DiversityInc's Top 50 Companies for Diversity eight times, including the last seven years. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at y

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